SimpleHelp is the simplest way for support professionals to help customers anywhere
Features Best In Class |
SimpleHelp |
TeamViewer |
LogMeln |
BeyondTrust |
|---|---|---|---|---|
On-Demand Remote Support |
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Mobile Support |
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Windows/Mac/ Linux Support |
Comprehensive |
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Partial |
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Presentations |
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One To One Only |
Extra Cost |
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Remote Access |
Unlimited |
500 Machines |
Extra Cost |
150 Machines |
Monitoring |
Unlimited |
500 Machines |
Extra Cost |
150 Machines |
Alerting |
Unlimited |
500 Machines |
Extra Cost |
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Scripting |
Advanced/Unlimited |
Basic |
Basic |
Basic |
Technician Accounts |
Unlimited |
30 |
10, one per lisence |
10, one per lisence |
MFA/Active Directory/Radius |
Comprehensive |
Partial |
Partial |
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File Transfer |
No Limits/No Throttling |
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Real-time Machine Metrics |
Comprehensive |
Extra Cost |
Extra Cost |
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Technician Access Management |
Comprehensive |
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Audit History/ Screen Recordings |
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Local Only |
90 Day Limit |
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Technician and Machine Reports |
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Local Only |
90 Day Limit |
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“I absolutely love your product, I’ve been a customer for quite some time. I’ve never had any issues with your company and you have been prompt in responding. I use your product for remote support and unattended maintenance. Nobody offers a product like yours for the price you ask so you don’t really have much competition IMO.”
Triax Services
USA
“We have been extremely impressed at the ease of installation and use of SimpleHelp. We can take remote control of our 140+ machines, saving me lots of time and travel as we have sites all over the UK and Australia”
Pinnacle Healthcare
UK and Australia
“Simple-help has been a staple in my computer repair buisness for 8 years and it has continued to get better and better the whole time taking it from a useful tool to a great tool. The ease of setup for my end users far surpass other options that I have tried.”
CSCS
Australia
Ive been using the product for quite some time. The main reason I choose SimpleHelp is that its self contained. I run it on my own azure b2s servers. Its easy to maintain. IT5
IT5
Canada
I like the simple one time pricing structure, I hate subscriptions! I have a number of clients that are very sensitive with data exposure as they work in the financial sector and being able to install SimpleHelp on my own server under my own control is reassuring for them
Computer Solutions
France
SIMPLE … It’s in the name .. excellent product, simple to use with great support to match. Yes we constantly look at other products but testament to your product and how it keeps improving we keep using it year after year.
USIC
UK
